Q1. Is there technical help after we receive the carts?
Yes, we supply 24 hours online service for free to assist with any technical inquiries.
Q2. Do you have documents for customs clearance?
Yes, we have CE certification. After shipment, we provide the Packing List, Commercial Invoice, and Sales Contract.
Q3. How can I contact you to visit the factory?
Simply provide your online contact information, and we will arrange a detailed visit based on your schedule.
Q4. How are warranty claims for parts handled?
We will send new replacement parts within the warranty period for free, excluding consumables and man-made damage.
Q5. What is the estimated delivery time?
Common cart models can be delivered within 3 to 10 working days.
Q6. Can the cart color and features be customized?
Yes, we offer full customization for colors, seat materials, and functional modifications according to your requirements.
Sarr Golf
