Do you accept to customize the vehicles as per our special request?
Yes, we customize vehicles as per customer's special request with reasonable cost and lead time, as long as the customization is not related to the chassis modification.
What is your warranty term?
We provide 1 year warranty. And for any failed part under warranty, if it can be repaired at your side and the repair cost is lower than the value of the part, we will cover the repair cost; otherwise, we will send replacements and cover the freight cost if any.
Do you accept OEM order?
Yes, as long as the order quantity is reasonable, we will accept.
What are your terms to be your agent/dealer in my country?
We have several basic requirements: firstly, you shall be in electric vehicle business for some time; secondly, you shall have the capability to provide after service to your customers; thirdly, you shall have the capability to order and sell reasonable volume of electric vehicles.
Do you provide technical support?
Yes, we provide technical support by email and phone.
Do you provide after service spare parts?
Yes, we provide all the spare parts to our vehicles, even 5 years after we stop the production of the vehicle. For your easier working to select the spare parts, we also supply parts manual.
Sarr Golf
