Frequently Asked Questions
Are you a factory or trading company?
We are a factory located in Guangdong Province, China, conveniently situated near major transportation hubs like Shenzhen and Guangzhou.
What kind of certificates do you have?
We hold ISO9001 and CE Certifications. We also maintain a manufacture license for special equipment and operate under ERP Program Management.
What is the lead time for your products?
Generally, the lead time is 7-15 days after receiving the deposit.
What are your payment terms?
We accept T/T, Cash, Western Union, and L/C.
What is your warranty policy?
We provide a 1-year warranty and offer free components under EXW shipping terms for covered issues.
Can I customize the color of the golf cart?
Yes, we provide OEM services that allow for the customization of body colors and other specific electrical configurations.