Frequently Asked Questions
Can your electric vehicles be upgraded with Lithium batteries?
Yes. We offer high-capacity Lithium-ion batteries (e.g., 48V/72V) that deliver longer ranges, faster charging, and zero maintenance compared to standard lead-acid batteries.
Are your vehicles street-legal and certified?
Our vehicles can be equipped with Street-Legal packages (LSV/NEV). We provide COC certificates for European markets and meet standard off-road regulations for North America.
Do you offer custom configurations or OEM/ODM services?
Absolutely. We support customized options, including colors, luxury seats, lifted chassis, off-road tires, audio systems, and custom logo branding.
How are the vehicles packaged for international shipping?
For full containers, we use reinforced Steel Frames with Waterproof Tarpaulin. For single samples (LCL), we use fully enclosed, fumigation-free Heavy-Duty Wooden Crates.
What is your warranty policy?
We provide a 1-year comprehensive warranty on all major components (motor, controller, frame). Advanced Lithium battery packs come with an extended 6-year warranty.
What are your accepted payment terms?
We accept T/T (Telegraphic Transfer). Our standard term is a 30% deposit to start production, with the remaining 70% balance due before loading.
Sarr Golf
